Advanced Revenue Protection Management for Africa’s Energy Sector

20.05.2019 Carole Rosenlund

Ghana Week 31 | Date:  29 July – 2 August, 2019 | Application deadline: June 10, 2019
Registration fee: 1000 USD | Fees included course materials, accommodation and meals

Inadequate capacity for revenue protection and management has been a major contributor to financial underperformance recorded by most utilities. This has been exacerbated by the erratic investment in personnel skills and competencies, as well as tools for revenue management, which are demanded by the changes in technology.

The requirement to achieve TID rollover by 2024 presents a unique case for electricity utility companies to enhance their compliance to revenue management strategies. The need for a strong and focused legal and regulatory framework; appropriate polices, standards and guidelines; as well as the adoption of best practice measures for effective revenue management are fundamental for success electricity utility companies.

This Advanced Revenue Protection Management (ARPM) course aims at developing awareness for effective revenue protection and management at all levels. It builds on the culture for an efficient and effective revenue cycle management approach to utility company success. Case studies based on experiences in African Utility Companies will be presented.

Key Words: Revenue Management Cycle, Smart Metering, Meter Testing, Data Analytics, Monitoring and Evaluation, Customer Interaction, Standards and Compliance.

At the end of the workshop, participants will be able to:

  • Measure and report distribution losses appropriately
  • Apply correct data analytics to effectively reduce losses
  • Design robust processes for revenue management within their business
  • Adopt proven strategies for revenue management best practices within their business

Module 1: Revenue Management Cycle
Module 2: New technology and Smart Solutions – New Generation Meters and TID Rollover
Module 3: Data Analytics and Energy Balancing Methodology for Revenue Management
Module 4: Legal and Regulatory Framework for Revenue Management
Module 5: Customer Interaction and Integrity in Revenue Management
Module 6: Best Practices in Revenue Cycle Management

Personnel in power generation, transmission and distribution utilities, Meter shop supervisors, customer service managers, utility investigators, security water utilities, manufacturing
companies, government agencies, NGO’s, educational & research institutions, security wings and other suitably qualified personnel dealing with revenue and vandalism issues.

Participants are expected to arrive in Ghana on Sunday morning 28th July, and leave no earlier than Saturday 3rd August.

Information on travel, detailed course programme and other relevant information will be sent to all selected participants in due course.

Contact Us: Support:  
SP Andersens veg 7

N0-7031 Trondheim, Norway

Tel.: Click here...
Fax: +47 73 59 07 81


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